Getting Started with eSim Data Global
Welcome to your new client portal. This dashboard is your central hub for managing digital services, viewing invoices, and contacting our team.
Create Account
Register with your email to access your secure dashboard.
Instant Activation
Most services activate instantly after payment. No waiting required.
Dedicated Support
Access support tickets or chat directly from your "My Account" area.
Billing & Payments
Accepted Methods
We accept all major credit and debit cards. Payments are processed securely via Stripe for instant activation.
Secure Transactions
Your security is our priority. We use 256-bit SSL encryption for all transactions. We do not store your full credit card numbers on our servers.
Subscription Management
Recurring services renew automatically to ensure no service interruption. You can cancel a subscription at any time from your dashboard to stop future billing.
Refund Policy
If a service fails to deploy due to a technical error, you will be automatically refunded. For other inquiries, please contact support within 24 hours of purchase.
How Can We Help?
Our team is dedicated to your success. If you run into any issues or have questions about our services, here is how to reach us.
Email Support
Send us a detailed message and we'll get back to you as soon as possible.
info@esimglobal.onlineService Guides
Detailed instructions for every tool we offer are listed below on this page.
Browse Guides ↓eSim Data Global VPN Guide
Browse privately, access content worldwide, and protect your data on any network. Military-grade encryption with servers in multiple countries.
In This Guide
Choose Your VPN Username
Enter a unique username for your new VPN account. This is what you
Complete Your Order
Review your order, apply a promo code if you have one, and submit payment. Your VPN account will be activated within minutes and your login credentials will be sent to your email.
Download the App
Install and Connect
- Download and install the app for your device
- Open the app and enter your VPN username and password
- Select a server location (or use the recommended server)
- Tap Connect
That's it — you're now protected.
Choosing a Server
For the fastest speeds, connect to a server closest to your physical location. To access content from a specific country, connect to a server in that region. The app will show you available servers and their current load.
Switching Protocols
If you experience slow speeds or connection issues, try changing the protocol in the app settings. Available protocols include:
OpenVPN (UDP) — Best for speed
OpenVPN (TCP) — Best for reliability
IKEv2 — Best for mobile devices
L2TP/IPsec — Wide compatibility
PPTP — Legacy support
Connecting Multiple Devices
Your account supports up to 10 simultaneous connections. Install the app on your phone, laptop, tablet, TV, and more — all can be connected at the same time with a single account.
L2TP/IPsec Setup
If you need to configure L2TP/IPsec manually on any device, use these details:
Server: Use any server address from the app
Username: Your VPN username
Password: Your VPN password
Secret/Pre-Shared Key: 321inter
IKEv2 Setup
For manual IKEv2 configuration:
Server: Use any server address from the app
Remote ID: The server address you're connecting to
Local ID: Your VPN username
Username: Your VPN username
Password: Your VPN password
Features
Military-Grade Encryption — Your data is protected with state-of-the-art encryption on any network
Global Server Network — Connect to servers worldwide for fast, reliable access to content from anywhere
Zero Logs Policy — We don't track, store, or sell your browsing activity
Unlimited Bandwidth — Stream, download, and browse without speed throttling or data caps
P2P & Torrenting Supported — Fully supported on all servers with complete privacy
10 Simultaneous Connections — Protect all your devices with one account
1 Gbps Server Speeds — High-speed servers for optimal performance
Slow Connection Speeds
If you're experiencing slow speeds, try these steps:
- Connect to a server closer to your location
- Switch to a different protocol (OpenVPN UDP is usually fastest)
- Try a different server in the same region
- Check your base internet speed without VPN
Connection Issues
If you can't connect:
- Check that your username and password are entered correctly
- Try switching between protocols in the app settings
- Restart the app and try again
- Check your internet connection without VPN
- Try a different server location
Common Questions
How many devices can I use? You can connect up to 10 devices simultaneously with a single account.
How do I find my password? Your password was sent to your email when you purchased the VPN. Check your inbox and spam folder for the welcome email.
Can I use it for streaming? Yes. Unlimited bandwidth and global servers let you stream without buffering or restrictions.
Is torrenting allowed? Yes, P2P and torrenting is fully supported on all servers.
Do you keep any logs? No. We operate a strict zero-logs policy — no connection logs, no usage logs, nothing.
How fast is the connection? All servers are connected via 1 Gbps ports. For best speeds, connect to a server closest to your location.
What protocols are supported? OpenVPN (UDP/TCP), IKEv2, L2TP/IPsec, and PPTP.
eSim Data Global E-SIM Guide
Get instant mobile data in 150+ countries. Receive a QR code via email, scan it with your phone, and connect to high-speed 4G/LTE and 5G networks wherever you travel.
In This Guide
Select Your Destination
Enter the country or region where you need data coverage. Options include individual countries (like France, Japan, or United States) and multi-country regional plans (like Europe 40+ areas, Asia 20+ areas, or Global 130+ areas).
Choose Your Plan
Select a data plan based on your needs. Plans vary by:
Data Amount — Daily allowance (e.g., 500MB/day, 1GB/day, 2GB/day)
Duration — How many days the plan is valid (e.g., 5 days, 10 days, 30 days)
Coverage — Single country or multi-country regional coverage
Complete Your Order
Review your order, apply a promo code if you have one, and submit payment. Your E-SIM will be delivered instantly via email.
Email Delivery
After purchase, you'll receive an email containing:
QR Code — Scan this to install your E-SIM
SM-DP+ Address & Activation Code — For manual installation if needed
Usage Check Link — Check your remaining data anytime
Installation Instructions — Step-by-step guide for your device
Method 1: Scan QR Code
The easiest way to install your E-SIM:
- Open your phone's camera
- Point it at the QR code from your email
- Tap the notification that appears
- Tap Add Cellular Plan or Install
- Follow the on-screen prompts to complete setup
Method 2: Manual Installation
If scanning doesn't work, enter the details manually:
On iPhone:
- Go to Settings > Cellular > Add eSIM
- Tap Use QR Code > Enter Details Manually
- Enter the SM-DP+ Address from your email
- Enter the Activation Code from your email
- Tap Next and follow the prompts
On Android:
- Go to Settings > Network & Internet > SIMs
- Tap Add or Download SIM
- Select Enter code manually
- Enter the SM-DP+ Address and Activation Code
- Tap Confirm and follow the prompts
Before You Travel
You can install your E-SIM up to 30 days before your trip. The data plan won't start until you first connect to a network at your destination.
- Install the E-SIM while you still have WiFi
- Keep the E-SIM turned off until you arrive
- The plan activates when you first connect abroad
When You Arrive
- Go to Settings > Cellular (iPhone) or Settings > Network & Internet > SIMs (Android)
- Turn ON your E-SIM line
- Enable Data Roaming for the E-SIM
- Turn OFF data roaming for your home SIM (to avoid charges)
- Wait up to a few minutes to connect
First-time connection may take up to an hour in some locations. If you don't connect immediately, restart your phone.
How Day Pass Plans Work
Day Pass plans give you a set amount of high-speed data each day:
Example: Europe 500MB/Day for 5 Days
- 500MB of high-speed 4G/LTE/5G data per day
- After using 500MB, you still get unlimited data at slower 2G speeds (255-512 Kbps)
- Data resets every 24 hours at midnight
- Plan lasts for 5 days total from first connection
Checking Your Data Usage
Monitor how much data you've used:
Method 1: Usage Link
Click the usage check link from your email to see real-time stats
Method 2: Phone Settings
Go to Settings > Cellular > Cellular Data Usage to view consumption
Note: Usage updates may not be instant — allow time for the system to sync.
Using Hotspot
Most E-SIM plans support hotspot sharing, allowing you to share your data connection with other devices like laptops or tablets.
On iPhone:
Go to Settings > Personal Hotspot and turn it on
On Android:
Go to Settings > Network & Internet > Hotspot & Tethering
Automatic Configuration
APN settings are configured automatically for most devices and destinations. You typically don't need to change anything.
Japan (iOS Only)
Go to Settings > Cellular > Cellular Data Network
In the APN field, enter: vmobile.jp
Make sure Data Roaming is turned ON for your E-SIM
Supported Devices
Your phone must be E-SIM compatible and carrier unlocked to use an E-SIM.
iPhone — iPhone XR and newer (iPhone XS, 11, 12, 13, 14, 15, 16 series)
Google Pixel — Pixel 3 and newer
Samsung Galaxy — Galaxy S20 and newer, Galaxy Z Fold/Flip series
Other Brands — Many newer models from Motorola, OnePlus, Oppo, and others
Checking iPhone Compatibility
- Go to Settings > General > About
- Scroll down and look for EID
- If you see a 32-digit EID number, your iPhone supports E-SIM
Checking Android Compatibility
- Go to Settings > Network & Internet
- Look for SIM or Mobile Network options
- If you see Add eSIM or Download SIM, your device supports E-SIM
Carrier Unlock Requirement
Your phone must be unlocked from your carrier to use an E-SIM from another provider. If your phone was purchased outright or your contract is complete, it's likely unlocked. Contact your carrier if you're unsure.
Can't Connect to Internet
If you've installed the E-SIM but can't get online:
- Go to Settings > Cellular > Cellular Data
- Select your E-SIM as the data line
- Make sure Data Roaming is ON for the E-SIM
- Check for signal bars — if none, restart your phone
- Try manually selecting a network: Settings > Cellular > Network Selection > turn off Automatic and choose a carrier
- Turn off any VPN
- Toggle the E-SIM OFF and back ON
Can't Install E-SIM
If the QR code won't scan or installation fails:
- Make sure your device is E-SIM compatible
- Confirm your phone is carrier unlocked
- Check you have a stable WiFi or data connection
- Verify the QR code hasn't already been installed on another device
- Try manual installation using the SM-DP+ Address and Activation Code
Accidentally Deleted E-SIM
If you delete your E-SIM by mistake:
- You can reinstall it by scanning the same QR code again
- The QR code only works on the same device it was originally installed on
- You cannot transfer a deleted E-SIM to a different device
Key Rules
One Device Only — Each QR code can only be installed on one device. Once installed, it's locked to that device.
No Transfers — An activated E-SIM cannot be moved to a new phone.
30-Day Install Window — Install your E-SIM within 30 days of purchase. The data plan starts when you first connect.
No Top-Ups — Plans cannot be extended or topped up. Purchase a new plan if you need more data.
Using Both SIMs
On dual-SIM phones, you can use your E-SIM alongside your regular SIM:
Home SIM — Keep for calls and texts (turn off data roaming to avoid charges)
E-SIM — Use for affordable mobile data while traveling
Go to Settings > Cellular to manage which SIM is used for calls, texts, and data.
5G Availability
5G speeds are available in select countries including:
United States, United Kingdom, Germany, France, Spain, Italy, Japan, South Korea, Australia, Singapore, and more.
Network availability depends on local carrier coverage. Your device will automatically connect to the fastest available network (5G/4G/LTE/3G).
Common Questions
What is an E-SIM? An E-SIM is a digital SIM card built into your phone. Instead of inserting a physical SIM, you scan a QR code to download your cellular plan.
Can I use my regular SIM at the same time? Yes. On dual-SIM phones, keep your home SIM for calls and texts while using the E-SIM for data.
How many E-SIMs can I store? iPhones can store up to 10 E-SIMs; Android devices typically store 5-7. Only one E-SIM can be active at a time.
Can multiple phones use the same QR code? No. Each QR code is tied to one device and can only be scanned once.
What happens if I use all my high-speed data? You'll still have unlimited data at reduced 2G speeds (255-512 Kbps) until the daily reset.
Can I reinstall a deleted E-SIM? Yes, scan the original QR code again on the same device. It cannot be installed on a different device.
Can I transfer my E-SIM to a new phone? No. Once activated, an E-SIM cannot be transferred. If you haven't activated it yet, you can install it on a different device.